If these steps don’t work for you, contact the developer directly. Tip: Not all games automatically save your progress. Re-open the game and sign in to the correct account.If this account doesn't match the account that you were using before, go back and tap More Sign out.On the 'Achievements' or 'Leaderboards' screen, to see which account you’re using, at the top, tap your profile image.In step 3, select the game in place of Google Play Games mobile app. If you can't find Achievements or Leaderboards, follow the steps to clear storage below.If it uses Google Play Games mobile app, open the game and find the 'Achievements' or 'Leaderboards' screen.At the bottom, look for 'Uses Google Play Games mobile app'. Under the preview images, tap Read more.The Tribez: Build a Village Report a problem Although you can contact the support of Game Insight, the support doesn’t always respond in German or promptly.
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